SH Customs

Privacy Policy


When you buy a product through our website, as part of the buying-selling transaction we will collect the personal information you give us, like your name, residential address and email address. In the process of using our website, you will also automatically provide us with your device’s IP address. This helps us understand what browser and operating system you are using and thereby optimize your browsing experience.

Email Address

We will never pass your email address to any third parties without your permission, the exception of being when it is necessary to enable us to process your order, for example if an item is being shipped direct to you from a supplier.

We have a mailing list of people to whom we send emails about SC news, promotions and new products. If you find yourself no longer wanting to receive our updates you can unsubscribe from our mailing list by clicking the link at the bottom of the email.


Your Consent

When you provide your personal information to us for the purpose of completing a transaction, verifying a credit card, placing an order or arranging a delivery or return, we take this as you consenting to us collecting the above information and using it for that specific reason only.

If we would like to use your personal information for any other reason, like marketing or our newsletter we will ask you directly for your consent or provide you with an opportunity to refuse your consent.

Withdrawing Your Consent

In the case that you have opted-in and you decide you would no longer like to give consent for us to contact you or continue using your information you can inform us at any time at and we will remove you from our mailing list.


We withhold the right to disclose your personal information if required by law to do so or in the case that you violate our Terms of Service.


Our store is hosted on Shopify, the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage on a secure server behind a firewall.


Payments will be made via PayPal.

For more information, you may also want to have a look over PayPal’s Terms of Service ( or Privacy Statement (


Any third-party providers used by us will, in general, only collect, use and disclose your information to the extent required for them to perform the services they provide us.

However, certain third-party service providers, like payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your payment transactions.

In regard to these providers, we recommend that you look over their privacy policies so you can understand what they will do with your personal information.

In particular, bear in mind that certain providers may be located in a different jurisdiction to either you or Shanghai Customs. So if you choose to proceed with a transaction that uses the services of a third-party provider, then your information may become subject to the laws of the jurisdiction in which that service provider is located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Some links on our website may direct you away from our site. We are not responsible for the privacy practices of other sites and advise that you check their privacy statements.


We always take reasonable precautions and follow industry best practices in order to safeguard your personal information and make certain it is not inappropriately lost, accessed, misused, disclosed, changed or destroyed.


We recommend that you review this privacy policy frequently as we reserve the right to modify it at any time. Any changes will take effect immediately upon their posting on this website. We will notify you here if any material changes are made to this policy, in order that you are always kept aware of what information we collect, how we use it, and in what circumstances, if any, we use and/or disclose your personal information.


If, under any circumstances, you would like to access, correct, modify or delete any personal information we may have about you or simply would like more information please feel free to contact us at